Extelwest Communications Pty Ltd - We'll keep you talking



Extelwest Communications is an authorised dealer of Samsung Digital Telephone Services, which range in size from 4 to 4,000 ports. Digital telephone systems allow you to connect to digital telephone lines (ISDN), and provide the latest innovative telephony solutions such as automatic call distribution, automated attendant, integrated digital voicemail, least cost routing and computer telephony integration. Although all of these features may not be required today, they provide the opportunity to upgrade in the future without redundancy of existing equipment. The Samsung Digital Telephone Systems support a range of digital handsets that combine smart design with powerful functionality to meet the demands of your business. See the Samsung Products available Extelwest Communications can provide many additions and advancements to your current system. These include: • Battery Backup • Cordless Telephones • Music-on-hold • Headsets Telephone headsets are now recognised worldwide as having the greatest benefits to office and call centre personnel by providing additional comfort and wellbeing to the user, all with enhanced sound qualities. Allowing hands-free operation of the telephone and computer equipment, research shows that productivity increases by up to 43% with fewer errors. There is a vast range of headsets available to suit all telephone systems and a wide choice of styles for optimum individual comfort.